Shipping & Returns

Free UK Next Day Delivery

UK Mainland*
Next Day, Mon-Sat Delivery
Free over £30 (or £3.95)
USA Mainland**
5-8 Business Days
Free over $80 (or $12.95)
All Duties & Taxes Paid (DDP)

All orders are dispatched from the UK.

Same Day Dispatch

Cut Off Times (UK Timezone):

  • Order by 4pm Monday to Friday
  • Order by 11am Saturday

Orders received after the cut-off are dispatched the following business day. 

*Scotland, Northern Ireland & Islands

Deliveries to towns and cities in Scotland will usually be Next Working Day.

Shipments to areas not on the mainland or to remote areas will take a bit longer:

  • Northern Ireland - allow 2-4 Business Days.
  • Scottish Highlands - allow 2-4 Business Days.
  • Isle of Man - allow 2-4 Business Days.
  • Channel Islands - allow 3-5 Business Days. Tracked until handover to local postal services.

**USA Non-Mainland Shipping

Sorry, but we do not currently ship to Hawaii, Alaska, Puerto Rico, US Virgin Islands or other islands and territories of the USA.

You can find Stories & Ink stocked at Target stores in Hawaii and available nationwide via


Return any item purchased directly from us within 60 days for a full refund.

The product can be used or unused, so you may as well use it!

We want you to be completely happy with your purchase, but if a product doesn't work for you, don't worry! We will take it back and refund you the product price and shipping.   

If your product was part of a discounted bundle we refund the discounted price of each item.

How to Return

Email to start a return.

Our Returns Address is:

Stories & Ink Returns
c/o Zero 3PL
Unit 4 / Unit 5
South Leeds Trade Centre
18 Belle Isle Rd
LS10 2DL

Returning Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.